Terms of Service – Royal Decor
Last Updated: October 30, 2026
Welcome to Royal Decor. These Terms of Service govern your access to and use of our website, products, and services. By visiting our website or placing an order, you agree to comply with the following terms and conditions.
Please read these terms carefully before making a purchase.
1. General Conditions
Royal Decor operates an online store offering home décor products, including decorative wall panels, wall shelves, and related accessories.
By using our website, you confirm that you are legally capable of entering into a purchase agreement or have obtained permission from a parent or legal guardian.
We reserve the right to refuse or cancel orders where reasonably necessary, including suspected fraudulent transactions, inaccurate information, or unavailable products.
2. Product Information
We make reasonable efforts to display accurate product descriptions, images, specifications, dimensions, and prices.
However, slight variations in product colors, textures, wood grain, and finishes may occur due to lighting conditions, screen settings, and manufacturing differences.
Customers are encouraged to review product dimensions, materials, and descriptions before placing an order.
3. Pricing and Payments
All product prices are displayed in Pakistani Rupees (PKR) unless otherwise stated.
Royal Decor reserves the right to update product prices, promotional offers, and availability without prior notice.
Available payment methods will be displayed during checkout.
An order is not considered accepted until it has been confirmed by our team.
4. Order Confirmation and Cancellation
After placing an order, customers may be contacted through phone or WhatsApp for verification.
Orders containing incorrect information, incomplete addresses, or unreachable contact numbers may be placed on hold or cancelled.
Customers wishing to cancel an order should contact our support team as soon as possible. Cancellation requests may not be accepted once an order has been dispatched.
5. Shipping and Delivery
Royal Decor provides delivery services within supported locations across Pakistan.
Estimated delivery time is generally 4–7 working days after order confirmation.
Customers must provide a complete and accurate residential or commercial delivery address.
We do not offer deliveries to villages, remote rural locations, post office addresses, or P.O. Boxes.
Delivery times may be affected by courier operations, weather conditions, public holidays, or unforeseen circumstances.
For additional information, please refer to our Shipping Policy.
6. Returns, Replacements, and Damaged Products
We aim to ensure that customers receive products in satisfactory condition.
If you receive a damaged, defective, or incorrect product, please contact our customer support team promptly with your order details and clear photographic evidence.
All return and replacement requests are subject to our applicable Return and Replacement Policy and relevant consumer protection laws.
Products must not be intentionally damaged, modified, or misused when requesting a replacement.
7. Product Installation and Usage
Certain Royal Decor products, including wall shelves and decorative panels, may require proper installation.
Customers should follow applicable installation instructions and use suitable mounting hardware for their wall type and intended load.
For products requiring professional installation, we recommend consulting a qualified installer.
Royal Decor is not responsible for damage caused by improper installation, misuse, or exceeding recommended product weight limits, except where liability cannot legally be excluded.
8. Website Content and Intellectual Property
All original website content, including product photographs, graphics, logos, designs, descriptions, and branding, belongs to Royal Decor or its respective rights holders.
Unauthorized copying, reproduction, distribution, or commercial use of our content is prohibited without prior written permission.
9. Prohibited Activities
Customers and website visitors must not use our website for unlawful or fraudulent purposes.
Activities such as submitting false orders, attempting unauthorized access, distributing malicious software, or interfering with website functionality are strictly prohibited.
We reserve the right to restrict access where misuse or a violation of these terms is identified.
10. Third-Party Services
Our website may use third-party services, including payment processors, courier companies, and e-commerce technology providers.
These services may operate under their own terms and privacy policies.
Royal Decor is not responsible for third-party services beyond its reasonable control, subject to applicable law.
11. Limitation of Liability
Royal Decor strives to provide accurate information, reliable products, and satisfactory customer service.
To the extent permitted by applicable law, we are not liable for losses arising from improper product usage, unauthorized website activity, or circumstances outside our reasonable control.
Nothing in these Terms of Service limits any rights or remedies that cannot legally be excluded under applicable consumer protection laws.
12. Privacy and Customer Information
Customer information collected during ordering, payment, and delivery processes is handled in accordance with our Privacy Policy.
By providing your contact and delivery information, you authorize Royal Decor to use that information for legitimate order processing, customer support, and delivery coordination purposes.
13. Changes to Terms of Service
Royal Decor may revise these Terms of Service from time to time to reflect operational, legal, or business changes.
Updated terms will be published on this page with a revised effective date.
Changes will apply prospectively unless otherwise permitted by applicable law.
14. Governing Law
These Terms of Service are governed by the applicable laws of Pakistan.
Any disputes arising from purchases or website usage will be handled in accordance with applicable Pakistani laws and consumer protection regulations.
15. Contact Information
For questions regarding these Terms of Service, orders, or customer assistance, please contact:
Royal Decor – Customer Support
Phone / WhatsApp: +92 304 7533632
Email: support.royaldecor@gmail.com
Thank you for choosing Royal Decor. We appreciate your trust and are committed to providing quality home décor products and a dependable shopping experience.
